An expert CRM and Klaviyo email agency, in your pocket.
You’re a commercially minded, brand-savvy and ambitious ecommerce business.
We’re Klaviyo experts taking the heavy lifting out of successful and sustainable email marketing and CRM.
Nice to meet you!
Our email marketing approach starts by getting to grips with your unique needs, so we can plan for reliable and – most importantly – sustainable ongoing growth.
Whether you’re fully aware of the impact email can have on your business or are a complete email marketing beginner, at Hannah Spicer Consulting our aim is to make you feel supported, empowered and ready to maximise the huge ROI email can have.
Book in a “right fit” call to get things started.
Working with us is a simple three-step process
Ultimately, our goal is to set you up for email success. With automations running, clarity on your strategy and confidence in your next steps. So you can focus on the other bits of your business, knowing that your emails will be making you sales.
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Step one: The Immersion
We get under the skin of your business to understand your brand, your objectives, your customers and your products. This enables us to create a bespoke strategy, with copy that sounds like you.
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Step two: The Strategy
We map out a clear and impactful CRM strategy for your business that defines where we’re going and how we’re going to get there. No industry jargon, just easy-to-follow wireframes.
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Step three: The Implementation
Once we’ve reviewed and agree the strategy together, all the heavy lifting is done by our team. Sit back and wait for those beautiful emails to hit your inbox for approval. Then it’s go live!
Hi, I’m Hannah. Founder and CEE (Chief Email Enthusiast) at Hannah Spicer Consulting.
I love email more than I'd like to admit, because it’s a blend of data and communication.
My love affair with email marketing started at Harvey Nichols in 2005, as part of their first e-commerce team. Twenty years and many roles later, I now share my expertise with luxury brands as a consultant, supporting businesses in the fashion, beauty and lifestyle sector to maximise their own email marketing.
I know from personal experience that email marketing is an incredible tool to drive consistent sales and brand awareness.
It stops you needing to be at the helm of your business 24/7, making it an especially useful tool for female-owned businesses.
There’s also serious power in having the right email flows and automations set up, capturing customers at all points in their buying journey. It’s great for you as a business, but also fantastic for your customers to receive emails they genuinely engage with and find useful.
If you’re ready to grow your business and get serious about digital marketing, my team and I would love to hear from you.
Meet the team
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Email Design
We partner with Soley Creative to provide all our clients with best-practice email and form design, which is built for you in your Klaviyo account.
The team at Soley Creative have worked in graphic design for 14 years and have designed for brands including Monica Vinader and Kurt Geiger (where founders Hannah and Lucianne worked together) as well as Rixo, Votary and Chinti + Parker. They specialise in retail brands within the luxury, lifestyle, jewellery, fashion, beauty and wellness spaces. -
Copywriting
Harriet is our expert at email copy. Harriet has over 7 years of experience in email marketing.
She previously worked in-house as a Marketing Manager at Yawn, an independent British pyjama brand, where she developed a clear understanding of the acquisition and retention challenges many brands are currently facing.
She is passionate about female-founded businesses and creates commercial copy while maintaining creativity and brand personalisation. -
Klaviyo build
Emma manages the build and testing of all email and flows within Klaviyo.
She has 18 years of experience working in the marketing industry, collaborating with brands such as Converse and Havaianas, as well as running her own e-commerce children's lifestyle boutique.
Emma has experience that spans e-commerce platforms, email marketing and website design.
Your love affair with email marketing starts today.
If you’re looking for an honest, no-fluff email agency we’d love to chat to you.